Data Protection

Privacy Policy RAA88
Your Information Is Always Safe

RAA88 values the privacy of every member. This document clearly explains how we collect, use, store and protect your personal information when you use the raa88.vip platform. No secrets, no hidden agendas — full transparency for your peace of mind.

Updated: January 2026
Language: Malay (Malaysia)
Applicable to all RAA88 members
01

Introduction — Why Your Privacy Matters to Us

At raa88, we understand that member trust is our most valuable asset. Every time you register, make a deposit, place a wager, or simply browse our platform, personal data is involved. We take this responsibility seriously.

This Privacy Policy explains in detail what information we collect, the purposes for which it is used, who it may be disclosed to, and what rights you hold over your own data. This policy applies to all services provided through raa88.vip and the raa88 mobile app.

Our commitment: RAA88 has never sold members' personal information to any third party for marketing or commercial purposes. Your data is used solely for the purposes stated in this document.
02

What Information We Collect

We collect your personal information through several means — directly when you register and use the platform, and automatically through standard browsing technologies. Here is the information we collect:

Data Category Example Information Collection Method
Identity Information Full name, date of birth, identification card number Registration form / KYC
Contact Information Email address, phone number Registration form
Financial Information Bank account number, eWallet account, transaction records Deposit & withdrawal process
Usage Data Betting history, games played, active session times Automatic — platform system
Technical Data IP address, device type, web browser, location Automatic — cookies & system logs

We do not collect any information beyond what is necessary for platform operations and legal compliance. If you choose not to provide certain information, some platform features may not be fully accessible.

03

How We Use Your Information

Every piece of information collected has a clear and lawful purpose. RAA88 uses your data solely for the following:

  • Process account registration and verify your identity (KYC process) to meet compliance requirements.
  • Process deposits, withdrawals and all financial transactions accurately and securely.
  • Deliver effective and responsive customer support.
  • Send account-related notifications, promotions and important platform updates.
  • Detect and prevent fraud, money laundering and suspicious activity.
  • Improve your user experience based on your behaviour and preferences on the platform.
  • Comply with applicable legal and regulatory requirements.
Note: We will not use your data for any purpose beyond what is stated without obtaining your consent first, unless required by law.
04

Sharing Information with Third Parties

RAA88 does not sell, rent or share your personal information with outside parties for marketing purposes without your consent. However, in certain situations, we may need to share your information with selected third parties, namely:

  • Payment Providers: TNG eWallet, DuitNow, GrabPay, Boost, and banking partners to securely process your financial transactions.
  • Game Providers: Third-party gaming companies that provide slot, live casino, and fish shooting game content on the RAA88 platform.
  • Authorities: Government agencies or law enforcement bodies when required by applicable law.
  • Technical Services: Cloud infrastructure and cybersecurity providers that help RAA88 operate the platform securely.

All third parties working with RAA88 are required to adhere to strict data protection standards and may only use your information for purposes we have authorised.

05

Use of Cookies and Tracking Technologies

RAA88 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our website. They help us remember your preferences and keep your login session secure.

  • Essential Cookies: Required for core platform functions such as login, session security, and navigation.
  • Performance Cookies: Collect anonymised data on how you use the platform to help us improve our services.
  • Functional Cookies: Save your preferences such as language and display settings for a smoother experience.
Cookie Controls: You can manage or disable cookies through your web browser settings at any time. Please note that disabling essential cookies may affect platform functionality.
06

Data Security — How We Protect Your Information

We invest seriously in security infrastructure to ensure your personal and financial data is always protected. Our security measures include:

  • 256-bit SSL encryption for all communications between your device and RAA88 servers.
  • Two-factor authentication (2FA) is available for all member accounts as an added layer of security.
  • An intrusion detection system (IDS) operating 24/7 to identify unusual activity.
  • Databases secured with strict access controls and comprehensive audit logs.
  • Regular security assessments by independent cybersecurity teams.
  • Mandatory data security training for all raa88 staff who handle member data.

While we take all reasonable precautions, no system can be guaranteed 100% secure. We encourage you to also protect your account by using a strong password and never sharing your login credentials with anyone.

07

Data Retention Period

RAA88 retains your personal information only for as long as necessary for the purposes stated in this policy, or as required by law. In general:

  • Active account information is retained for as long as your account remains active on the RAA88 platform.
  • Financial transaction records are retained for a minimum of 5 years for legal compliance and audit purposes.
  • Platform activity logs are retained for 12 months for security and analytics purposes.
  • After account closure, personal information will be deleted within 90 days unless there is a legal obligation to retain it longer.
08

Your Rights Over Your Personal Data

As a RAA88 member, you have full rights over the personal data we hold. We respect these rights and make it easy for you to exercise them at any time:

Right of AccessRequest a copy of all personal data we hold about you.
Right to RectificationUpdate or correct information that is inaccurate or incomplete.
Right to ErasureRequest deletion of your data, subject to legal obligations.
Right to RestrictionRestrict how we process your data in certain situations.
Right to PortabilityReceive your data in a structured format for portability.
Right to ObjectObject to the processing of your data for specific purposes.

To exercise any of the above rights, please contact the RAA88 customer support team via 24/7 live chat. We will process your request within 30 business days.

09

Child and Minor Protection

RAA88 services are strictly for individuals aged 18 and above. We do not knowingly collect any personal information from minors. If we find that a child's information has been collected without valid parental or guardian consent, we will take immediate steps to delete that information and close the account in question.

Parental Warning: If you discover that your child who is underage has registered an account at raa88, please contact our customer support immediately so we can take appropriate action without delay.
10

Amendments to This Privacy Policy

RAA88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements or platform enhancements. When significant changes are made, we will notify you via an in-account notification or email.

The effective date of the latest version of this Privacy Policy is as stated at the top of this document. Continued use of the RAA88 platform after any amendments have been made constitutes your acceptance of the updated Privacy Policy. It is good practice to review this document periodically.

Questions or Complaints? If you have any concerns about how raa88 handles your personal data, our support team is available 24/7 via live chat on our website.
The raa88 Way Protecting Your Data

We do not merely talk about data security — we invest in the best technologies and processes to ensure your privacy is protected at every level.

256-bit SSL Encryption

All data transmitted between your device and RAA88 servers is protected with bank-grade SSL encryption. Your information cannot be intercepted or read by unauthorised parties.

KYC Identity Verification

A rigorous KYC process ensures that only verified account owners can make withdrawals and access certain functions, protecting you from unauthorised account misuse.

Two-Factor Authentication (2FA)

Enable 2FA on your account for an extra layer of security. Even if someone knows your password, they still cannot log in without your personal verification code.

No Data Sales to Advertisers

RAA88 has never and will never sell members' personal information to advertisers or data brokers. Your data belongs to you — it is not a commodity to be traded.

24/7 Threat Monitoring

The RAA88 cybersecurity team monitors all platform activity around the clock. Any threats or unauthorised access attempts are detected and addressed before they can affect your data.

Regular Security Audits

RAA88 systems undergo comprehensive security assessments by independent auditors on a regular basis, ensuring our data protection standards remain relevant and up to date with industry best practices.

Bet with Full Confidence at RAA88

Your privacy is protected, your data is secure and your transactions are safeguarded. Join over 500,000 RAA88 members enjoying the best wagering experience in Malaysia with world-class security.

SSL 256-bit  ·  KYC Verified  ·  24/7 Support

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